Frequently Asked Questions
Discover everything you need to know about our authentic Ayurvedic beauty formulations and your shopping experience.
Are your products 100% natural and authentic?
Yes, our products are formulated based on ancient Ayurvedic texts. We use pure, high-quality herbs and oils, ensuring they are free from parabens, sulfates, and synthetic fragrances.
How long does shipping take?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, excluding shipping costs.
Are your products tested on animals?
No, we are a strictly cruelty-free brand. None of our products or ingredients are tested on animals at any stage of the production process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Shop Pay and Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.